Terms and Conditions
- A deposit of 50% of the total price is treated as a firm booking and means you have VWsmiles booked for your special day
- The booking can be cancelled within 14 days and the deposit will be fully refunded
- For a cancellation less than three months before the booked date, the deposit will not be refundable in case a replacement booking can’t be found
- The balance is to be cleared in full one month before the booked date
- Any unplanned costs on the day will be payable within one month after the booked date
- If any of the vehicles break down, VWsmiles will do everything to provide alternative transport
- As the vehicles on hire are, of course, personal property, it is a condition of the booking that any damage must be paid for within one month after the event.